There’s a lot of numbers that can be applied to candidate experience. Here are just a few…
100:1 – that’s the typical ratio of applicants to appointments. At least that’s the experience of our colleagues in Chiumento Recruitment Solutions.
99 people therefore go away from each application process without the outcome they hoped for. The “rejected many” will always outnumber the “successful few”.
96 out of every 100 applicants who are unhappy about their candidate experience won’t tell you. There’s loads of data out there on customer experience that can be directly applied to recruitment too. One of the most shocking figures is that only 4% of unhappy people say anything. At least not to the organisation involved. So that’s 24 silent complaints for every vocal one.